01
Privacy Policy
F1RMA Scholar processes information needed to provide research support and operate the Scholar platform. This may include profile information, contact details, research level and programme, project information, uploaded documents, payment records, support requests and platform activity.
How information is used
- To create and operate your Scholar account and workspace.
- To assess research support requests and assign consultants.
- To manage quotations, invoices, payments, documents and progress.
- To provide platform security, service support and quality assurance.
- To meet lawful operational, accounting and compliance obligations.
Research documents and personal information are not treated as public content. Access is limited to the user, authorised F1RMA personnel, assigned consultants and service providers required to operate the platform, subject to their role and legitimate need.
02
Terms & Conditions
F1RMA Scholar provides managed research support, consulting, document workflows, research tools and related platform services. Users remain responsible for their academic submissions, institutional requirements, declarations, final decisions and compliance with university or professional rules.
- No work commences until the required payment or agreed activation condition has been met.
- Delivery timelines depend on scope, complexity, availability of required information and agreed milestones.
- Users must provide accurate information and must not use the service for fraud, impersonation or unlawful activity.
- Platform access may be suspended for non-payment, abuse, security risk or serious breach of these terms.
- F1RMA may revise these public terms where operational, legal or platform requirements change.
03
Research Integrity & Academic Conduct
F1RMA Scholar is designed to strengthen rigorous, original and defensible research. Support is intended to improve understanding, structure, analysis, interpretation, presentation and research quality.
- Clients are expected to understand and take responsibility for their research.
- Fabrication, falsification, plagiarism and misrepresentation are not acceptable.
- Sources, data, quotations and references should be used transparently and in accordance with applicable academic requirements.
- Where an institution requires disclosure of external or AI assistance, the user remains responsible for making that disclosure.
04
AI-Assisted Research Policy
Artificial intelligence is used as a research tool, not as a substitute for the researcher or consultant. Within F1RMA Scholar, AI may assist with exploration, clarification, organisation, comparison, theory development, language support, analysis preparation and workflow efficiency.
Human judgement remains central. Important interpretations, factual claims, references, calculations and conclusions should be reviewed by the researcher and, where applicable, the assigned consultant before use.
05
Acceptable Use
Users may not use F1RMA Scholar to distribute malware, obtain unauthorised access, harass others, upload content they have no right to use, misuse personal information, interfere with platform security or use the service in a way that violates applicable law or institutional rules.
06
Payments, Cancellations & Refunds
Prices and payment requirements are shown in quotations, invoices or the applicable service package. Refund eligibility depends on the stage of work, costs already incurred, completed milestones and the specific circumstances of the engagement. Approved refunds are processed through an available supported payment method.
07
Account & Data Deletion
A user may request deletion of their Scholar account and associated personal data by emailing F1RMA Scholar from the email address linked to the account. The request should state that account deletion is requested and identify the account sufficiently for verification.
After verification, F1RMA will delete or anonymise data that is no longer required, subject to information that must be retained for legitimate accounting, legal, security, dispute-resolution or compliance purposes.
08
Google Play & App Disclosures
This page is the public policy and support location for the F1RMA Scholar Android application. It provides the privacy, account-deletion, research-integrity, AI-use and support information required for users to understand how the service operates.
09
Contact, Support & Complaints
F1RMA Scholar
Headquarters: Mutare, Zimbabwe
Email: hello@f1rma.f1rmascholar.consulting
Telephone: +263 716 076 062
